Privacy Policy

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect the following personal information:

• Name and contact information (email address, phone number)
• Facility name and business information
• Mailing address for payment delivery
• PGA Professional credentials or affiliation
• Account login credentials

Trade-In Information

When you submit equipment for trade-in, we collect:

• Equipment details (brand, model, condition)
• Trade-in history and transaction records
• Shipping and tracking information
• Payment history

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: Process trade-in requests, generate shipping labels, and issue payments
• Account Management: Create and manage your account, authenticate users
• Communication: Send order confirmations, shipping updates, and respond to inquiries
• Improve Services: Analyze usage patterns to enhance our website and services
• Marketing: Send newsletters and promotional materials (with your consent)
• Legal Compliance: Comply with applicable laws and regulations
• Fraud Prevention: Detect and prevent fraudulent activity

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

Third-party companies that help us operate our business, including:

• Shipping carriers (UPS) for equipment delivery
• Payment processors for transaction handling
• Email service providers for communications
• Website hosting and analytics providers

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged into your account
• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and user experience

You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure password storage using industry-standard hashing
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain information as required by law, to resolve disputes, enforce agreements, or for legitimate business purposes such as maintaining transaction records.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are intended for business use by PGA Professionals and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: